County Council reviews translation service

Newark-based communications specialist AURA PR has been awarded a contract to help Nottinghamshire County Council review its translation and interpretation services.

In a bid to be clear about how the Council meets the needs of every member of the community it serves, Nottinghamshire has chosen a communications approach to assess needs, identify appropriate standards and best practice and consider ways of delivering the translation and interpretation service.

Equalities legislation means all public bodies, including local authorities, have a duty to provide equality of access to public services.

The work is particularly relevant for anyone who has a disability and prefers information in, for example, Braille, large print or sign language, or for anyone who does not speak English as a first language and requires information to be translated.

The purpose of the review is to ensure the Council has appropriate translation and interpretation policies and practices in place to ensure the needs of every member of the local community are met.

AURA PR will consult with community groups on translation and interpretation needs, investigate best practice across other public bodies and help draw up recommendations to the Council on ways it can improve its service.